All ad guidelines can be found here: https://pinyourpet.com/ad-guidelines/

To post an ad please go to https://pinyourpet.com/post-free-ad/

The form has 3 parts. On part 1 please enter a title (e.g. Golden Retriever Puppy for Sale) and select a category (Dogs & Puppies => Golden Retriever) then press next.

On part 2 please select what type of ad price type etc. and you have to upload at least 1 image (min dimension 410 px by 410 px). From below you can enter a description for your ad. Once finished on that page please also press next.

On part 3 it is required to add a phone number. You can select if you want to display you phone number on the ad but that is not required. Below please select your location from the dropdowns and please enter a street or city into the “map for location” field and click the result suggested by auto complete.  After that just press submit and that’s it.

At least one picture is required. In the case of an ad for a pet the respective pet must be pictured (Spam prevention).

The minimum size is 410 pixels by 410 pixels and the largest file size is 5 MB.

To prevent the preview image from being cropped please use a landscape image in the first place. Recommended size: 1000 pixels by 700 pixels.

You can upload up to 15 pictures per ad.

If your ad is inactive after submission it means that it is currently being checked by our anti-spam system and will be published shortly. This process usually takes less than 10 hours. Please do not submit any duplicates as this will only slow down the process.

For more reach we offer packages here: https://pinyourpet.com/featured-ads/

The packages are a one-time payment. If you apply a featured package to your ad it will be displayed above the normal ads.

When you apply the banner to an ad it is used up. When you delete a featured ad the banner applied to it is also deleted.

To see how many featured ads or bump-up’s you have left please navigate to your Profile Page. (https://pinyourpet.com/profile/)

Click on “Profile” below your username. Here you can also see when your package expires.

To apply your purchase please visit your profile: https://pinyourpet.com/profile/

From there please click the “MAKE FEATURED” button below your ad to make an ad featured.

If you press the “BUMP UP” button below an ad it will be pushed back to the top.

If your ad is displayed in the parent category after submission e.g. in “Dogs & Puppies” but not in the relevant breed category you have not selected a subcategory.

To select a subcategory please edit your ad.

To edit your ad please visit your profile and click on the pencil below the ad.

Remove the main category “Dogs & Puppies” by clicking on the X. Select “Dogs & Puppies” again. Another selection box appears. There you can select the subcategory e.g. “Shitzhu”.

Select the appropriate subcategory and then click Next and Submit on the next page. Your ad will now also be displayed in the selected subcategory.

If you have an active ad you will receive notifications about messages from interested parties to your email. Once you deactivate your ad (from “Active” to “Expired” or “Sold”) you will no longer receive notifications.

To reply to a message please visit your profile ( https://pinyourpet.com/profile/ ) and click on the “Messages” button. Then click on “Received offers” and then on one of the envelope icons. Each Icon opens another chat.
Alternatively you can click on the notifications in the top bar this will take you directly to a conversation.

There are 2 ways to remove your ad. Please visit your profile page first: https://pinyourpet.com/profile/

From there you can

1. Change the status of your ad from “Active” to “Expired” or “Sold”. Both will remove your ad from our website but for you it will still be accessible via your profile.*

Or

2. Press the red cross below your ad. This will complete remove your ad (for you also)

Please note

*The chat history of an inactive ad is no longer visible. Only when the ad is reactivated the messages will be visible again.
**If you delete the ad via the red cross the associated chat histories are also deleted.

There is a simple solution to prevent 99.9% of all spam contacts uncheck “display phone number public” on page 3 of the ad edit form. You can still be contacted by interested parties through our site and these messages are spam filtered.

Please never send anyone a verification code this is a known scam: 
https://pinyourpet.com/verification-code-scam/

If you would like to remove your phone number (Interested parties can contact you through our messaging system and you will be notified by email) please remove the checkmark from “Show phone number on ad” on post ad form page 3.

How To Block and Report Spam Texts
As long as the sender didn’t hide their number you can report it using one of these methods:

1. block suspicious numbers using third-party apps.
2. You can also block spam messages on Android or stop spam texts on an iPhone.

Ads dated back more than 1 year (including Expired or Sold ads that are still in your account) will be automatically deleted from our system. With a “Bump Up” you can set the date of your ad to current and bring it back to the top of the current ads.

If your ad violates any of the following we will remove it at our discretion and without prior notice:

• Duplicate (multiple ads for the same pet).
• Spam (multiple ads for different locations).
• Unsupported ad topic (No matching category).
• Protected species (Ads on species prohibited by local or national law or listed under the Washington Convention on International Trade in Endangered Species).
• Pets from abroad (pet is located outside the specified country).
• Fraudulent intent (fake ads).
• Stolen pictures/ stock photos.
• User complaints with evidence of dishonest seller (fraud sick pets etc.).
• Suspended account.

If your ad violates any of the following we will remove it at our discretion and without prior notice:

• Duplicate (multiple ads for the same pet).
• Spam (multiple ads for different locations).
• Unsupported ad topic (No matching category).
• Protected species (Ads on species prohibited by local or national law or listed under the Washington Convention on International Trade in Endangered Species).
• Pets from abroad (pet is located outside the specified country).
• Fraudulent intent (fake ads).
• Stolen pictures/ stock photos.
• User complaints with evidence of dishonest seller (fraud sick pets etc.).
• Suspended account.

• If you report one of our emails to your Internet Service Provider as spam our system will not be able to interact with you anymore which will also result in the permanent suspension of your account. You will not be able to get an answer from our support because they will not be able to write to you. Even though you may have done this unintentionally there is no possibility of recovery.