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Thank you for using Pin Your Pet! The following will take you to some of the most frequently asked questions about Pin Your Pet. If you can’t find the answer below, please contact us (see the bottom of this page) with any additional questions you have.

FAQs

What it the cost to register on this site?
Nothing! There are no registration fees for buyers or sellers.

How much does it cost for sellers to place listings?
It’s Free! However, additional cost may be applied. Costs can also be found within your Account Information Page by logging in to your personal “My Account” pages.

Is this site secure?
Yes. Your transactions are protected by the latest encryption technology.

How do I find what I’m looking for?
You have several options:
• We offer a “quick search” bar at the top of our pages for you to enter keywords and categories to search.
• We offer an Advanced Search page for you to refine your search criteria.
• If you already know what you are looking for you can browse the categories listed on the left side of the site’s pages.

Can I save items to revisit later?
Yes. You can maintain your own “favorites” list within your account. Each listing on our site has an “add to favorites” link. Simply click that link and we will add that item to your favorites list.

What if I can’t find what I am looking for?
You can set up search filters within advance search area. Our site will then screen all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do buyers and sellers communicate with each other?
We provide buyers with the ability to contact the seller through a form that is accessible on each of the seller’s listing pages. The seller will then be notified by email of the buyer’s questions and the seller can either reply by email or log in to their account and reply through our onsite messaging system. The seller can choose to keep their email address anonymous.

Still can’t find the answer to your question? Send us E-mail.

support@pinyourpet.com

Contact Us

Thank you for taking the time to visit our site. Please use the following form to contact us if you have any questions or suggestions regarding our site. We will respond to your inquiry as soon as we can.

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