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Thank you for using Pin Your Pet! The following will take you to some of the most frequently asked questions about Pin Your Pet. If you cannot find the answer below, please contact us (see the bottom of this page) with any additional questions you have.

questions and answers

What is the cost of registering on this site?
no thing! There are no registration fees for buyers or sellers.

How much do sellers cost to put up listings?
It’s free! However, an additional cost may apply. Costs can also be found on your account information page by logging into your personal My Account pages.

Is this site safe?
Yes really. Your transactions are protected with the latest encryption technology.

How do I find what I’m looking for?
You have several options:
• We offer a ‘Quick Search’ bar at the top of our pages to enter keywords and categories to search.
• We offer you an advanced search page to improve your search criteria.
• If you already know what you’re looking for, you can browse the categories listed on the left side of the site’s pages.

Can I save items to revisit them later?
Yes really. You can keep your Favorites list within your account. Each listing on our website contains an “add to favourites” link. Simply click on this link and we will add this item to your favorites list.

What if I can’t find what I’m looking for?
You can set up search filters within the advanced search area. Our site will then scan all new listings, as they are placed on the site, and if an item is listed that meets your filter (search) criteria, we will automatically send you an email notification.

How do sellers and buyers communicate with each other?
We provide buyers with the ability to contact the seller through a form that can be accessed on each seller’s listing page. The Seller will then be notified by email of the Buyer’s questions and the Seller can either respond by email or log into their account and respond through the site’s messaging system. The seller can choose to keep their email address anonymous.

Still not finding an answer to your question? Send us an email.

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Thank you for the time you took to visit our site. Please use the following form to contact us if you have any questions or suggestions regarding our site. We will respond to your inquiry as soon as possible.

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